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P.O. Box 447
Grapeview, WA 98546
Phone # - 360-426-6162
© All Rights Reserved
Stephanie Rowland
stephanie@topdogetiquette.com
Top Dog Etiquette, LLC


Testimonials and Client List

Rave Reviews

"Your expertise and openness allowed our students to hear some important and potentially life changing messages about how to take charge of their dreams…we hope you will consider joining us next year." -- Andrea Bowman, Asst. Principal, Hawkins Middle School

"Our participants really enjoyed your presentation on 'Polishing your Professional Appearance" -- your suggestions and ideas were very insightful and helpful." -- Arlene Larson Education Chair, Washington Fire Administrative Support Conference

"Thank you so very much for speaking to us at our National Association of Catering Executives (NACE) meeting. You are always so enlightening and fun to listen to. I always learn something!"
-- Mary Ann Miller, Membership Director, Lakewood Chamber of Commerce

"Thank you for joining us at our third Annual Hands Across the Border event. Your enthusiasm and expertise were just what we were hoping for! Thanks for making this day special, and for all of the great tips!"  -- Ann Hopkins, Chapter President, International Association of Administrative Professionals

"Thank you for helping make Cascadia 2007 a record success. Your keynote ended the conference on a great note and had everyone smiling!" -- Meeting Professionals International Regional Conference (OR-WA) Steering Committee 2007

"Thank you for your delightful presentation that you presented at PLU; it was humorous and informative, and it was an experience that I will long treasure. What an important service it is, to teach people how to get along, make good impressions and to leave everyone smiling." -- Rich Louie, Pacific Lutheran University

"Thank you for the great job you did for our (etiquette) dinner last night. Our students came away talking about the evening and sharing the experience with some of their faculty today. It is so good to get positive feedback from faculty who were unable to come!" Your usual engaging style helps student to retain the information and enjoy the experience." -- Maxine Herbert-Hill, Director, Academic Internship Program, Pacific Lutheran University

"Thank you for such a wonderful presentation at last evening's Etiquette Dinner at WWU! I had an amazing time and can't believe how much I didn't know or didn't even think of about proper etiquette! This morning I attended the Career Fair on campus and was complimented several times on my wonderful handshake. Thank you!" -- Shannon Smith, Sociology/Social Studies major (5th year) Western Washington University

"Thank you so much for the wonderful presentation; we received rave reviews on a terrific training thanks to you." -- Kelly Souder, Junior League of Seattle

"Your interactive personality and relevant material contributed to our goal of providing topics that enhance our roles as hospitality leaders and we appreciate your part in making this conference an overwhelming success." -- Audrey McCombs, Hospitality Human Resources Association

"On behalf of the Pacific Northwest Chapter of the Society of Government Meeting Professionals, I would like to thank you for your outstanding presentation at our November monthly chapter meeting. Your program was extremely informative and generated a lot of interest from the members. As a group, we learned a lot that we didn't know, and many questions were answered both from the planner and suppliers perspective...a great learning experience...and fun! -- Jody Bales, President, Pacific Northwest Chapter of the Society of Government Meeting Professionals

"Thank you for speaking to the Association of Bridal Consultants this fall. No one wanted you to leave! I had so many comments saying that this was the best speaker yet!" -- Dianne Greene, Distinctive Weddings

"We have been very pleased with the feedback we have received from participants in Stephanie's classes; attendees comment that her training teaches them skills that make them feel more confident as servers -- skills that they never had the time to learn on the job." -- Washington Restaurant Association

"The Georgia Employer Committee absolutely enjoyed you! In this day and age when entertaining speakers are so hard to find, the conference evaluations rated you as excellent and most informative! Your ability to update the group on business etiquette and be entertaining and fun at the same time has encouraged my recommending you to any organization . . ." -- Vickie Henson, Project Administrator, Georgia Deparment of Labor/Georgia Employer Committees

"Thank you for your grace, comfort, and impressive sales ideas. You have made me extremely excited to sell...there's a confidence that wasn't there before because of your influence!" -- Christina Sweeney, Embassy Suites

"It was a pleasure hearing you speak at the Dallas-Fort Worth Business Travel Assoc. luncheon. Your presentation was wonderful and informative; it is nice to hear how good manners and etiquette are essential in the business world." -- Shannon Forehand, Sheraton Dallas Brookhollow

"Thank you for keeping your finger on the pulse of hospitality, grace, and manners...the world need you!" -- Andrea Driessen, Amplify Professional Speaker Services

"Our 78 students and 20 alumni/employer hosts raved about this event! The students commented that this evening met their goals of becoming familiar and comfortable with more formal dining and etiquette...they thought your energy was wonderful."-- Leah Travis, Employer Relations, The University of Puget Sound

"Stephanie's presentation skills are exceptional; she demonstrates the ability to deliver a large amount of concise, quality material with the perfect amount of humor, personality, and real-life examples...in an articulate fashion, commanding the audience's attention and encouragig interaction." -- Highline Community College Center for Extended Learning

"The Austin Business Travel Association's response to 'The Power of Common Courtesy' was tremendous, and many participants felt it was one of the best programs we have offered as an organization." -- Kevin Maguire, Austin Business Travel Association

"You are definitely a star with the Oregon Chapter! The program did not have one complaint...one person commented that one of the reasons your presentation was so great was that you were 'down' on our level; that's tough to do with a topic about etiquette. You are definitely the example of 'been there, done that and learned' school. -- Barbara Mulligan, Meeting Professionals International, Oregon Chapter

"Thank you for the time you took to present to our military planners. Many shared with me that you were the best and most instructive speaker of the day." -- Ruthie Reinert, Tacoma-Pierce County Visitor & Convention Bureau

"Thank you so much for taking the time to run through your etiquette course with me . . . my six-course meal went very well . . . I won the Miss Teen of America competition . . ." -- Nicole Noteboom, Miss Teen of America

"Your general session (MPI Conference, Welches, OR) was energetic and your break-out proved valuable and informative . . . in manners, the little touches always make the bigget impression. I appreciated your input on eating habits, handshaking, etc." -- Anne McDonald, Sunriver Resort Group Sales

"I enjoyed your seminar on business etiquette; the material was interesting and well presented. 'Presenting yourself with confidence and authority' is a very timely topic in this very competitive market place. As you stated, how people present themselves to their clients will make the difference in a successful business. I highly recommend this seminar to anyone in the business arena." -- Marsha Robb, Merrill Lynch

"I personally enjoyed 'the power of common courtesy' workshop, and picked up a lot of tips; the consensus of my co-workers was that it was much more interesting and entertaining than others they have attended." -- Sally Eck, City of Seattle

"We thoroughly enjoyed your training class this week in Manhattan Beach. Thank you!" -- The Ontario Airport Mariott Sales Staff

Some of Stephanie's clients include:
  • Alderbrook Resort and Spa
  • Annie Wright Seminary, Tacoma
  • Association of Washington Cities
  • Ballard High School
  • BECU
  • Bell Harbor International Conference Center
  • Biz Builders Gig Harbor, Port Orchard, Silverdale
  • The Boeing Company
  • Campbell's Resort; Lake Chelan, WA
  • Central Washington University; Edmonds, WA
  • Club Managers Association of America, Evergreen Chapter
  • Doubletree Hotels
  • Gig Harbor YWCA
  • Group Health Credit Union
  • Highline Community College; Des Moines, WA
  • Hospitality Financial & Technology Professionals
  • Inn at the Market, Seattle
  • Inland Empire Club Manager's Association
  • International Assoc. of Administrative Professionals
  • Interstate Hotels Corporation
  • Junior League of Seattle
  • Lakewood Chamber of Commerce
  • Meeting Professionals International (international convention as well as local chapters, including Oregon and Washington)
  • National American Teen, Judge
  • National Business Travel Associations (several chapters, including New York, Austin, Portland, Seattle)
  • Northwest Interior Design Assoc.
  • Olympia, WA Rotary
  • Oregon and Georgia Employer Councils
  • Pacific Lutheran University; Parkland, WA
  • Port Orchard Chamber of Commerce
  • Poulsbo Chamber of Commerce
  • Providence Hospital Foundation
  • REI; Kent, WA
  • Renton School District
  • Resort Semiahmoo; Blaine, Washington
  • Seattle Golf Club
  • Seattle Pacific University
  • Seattle Tennis Club
  • Seattle University
  • Senator Slade Gorton's Women's Conference, 1999
  • Solinet; Atlanta, GA
  • Tacoma-Pierce County Visitor & Convention Bureau
  • Tangerine Travel; Bothell, WA
  • Twin County Credit Union, Olympia
  • TwinStar Credit Union
  • University of Puget Sound; Tacoma, WA
  • University of Washington
  • Washington State Court Reporters Association
  • Washington State Department of Health
  • Washington State Department of Revenue
  • Washington State Department of Licensing
  • Washington State Employees Credit Union
  • Washington State Insurance Women
  • Washington State Office of Public Instruction
  • Washington State University
  • WestCoast Hotels
  • Western Washington University
  • Woodmark Hotel; Bellevue, WA

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